The tech is ready.
Your people aren't.
Help your organisation build AI capability at scale through a human-centred approach
The People Gap
"AI works when you invest in people first, then process, then systems."
Most organisations have the technology. What they lack is a workforce that understands when, why, and how to use it. Without investing in capability, culture, and confidence, AI initiatives stall — or worse, they create new risks while solving none.
of tech workers overstate their AI knowledge
of executives admitted the same
of AI projects fail due to people, not technology
Source: Pluralsight State of AI Skills Report, 2025 • OECD AI Skills Gap Report, 2025
The technology is ready.
The people, in most cases, are not.
of organisations have deployed AI tools without adequate training
of companies have abandoned AI projects due to skills gaps
is all it took to automate a multi-day task — with the right AI thinking
A human-centred approach
to AI adoption
We help organisations build AI capabilities the right way — starting with people, then process, then systems.
People
Training, upskilling, and building a culture of AI thinking. Your people are either your greatest AI asset or your biggest adoption risk.
Process
Policy, governance, and execution frameworks that give your organisation the confidence to move from pilot to scale.
Systems
Readiness assessment, tool selection, and implementation roadmaps built on what your people and processes actually need.
Training & Capability Building
Hands-on training for existing and emerging AI tools. From awareness sessions to advanced prompt engineering and AI-assisted problem solving.
- Tailored workshops for all experience levels
- Practical, tool-specific training
- Building AI-thinking culture
Change Management
Supporting the human side of AI transformation. Stakeholder engagement, communication strategies, and building internal champions.
- Stakeholder engagement frameworks
- Communication and adoption strategies
- Resistance mapping and mitigation
Process & Governance
AI policy development aligned with ISO 42001 and NIST AI Risk Management Framework. Use case identification to execution frameworks.
- AI policy and governance frameworks
- ISO 42001 & NIST RMF alignment
- Use case to execution pipelines
Readiness Assessment
In-depth assessment of AI maturity across people, process, and technology. Informing strategy and building a practical implementation roadmap.
- AI maturity and capability audit
- Gap analysis across all dimensions
- Strategic roadmap development
Your AI Adoption Journey
A proven five-stage framework that puts people at the centre of every step.
Awareness & Education
Understand AI's real potential and limitations. Build foundational literacy across your organisation.
Strategy & Policy
Align AI ambition with organisational values, risk appetite, and strategic goals.
Mapping & Business Cases
Identify highest-value AI opportunities. Build business cases that stakeholders believe in.
Pilots & Testing
Test in controlled environments. Learn fast, fail cheap, and build evidence for scale.
Implementing & Scaling
Roll out proven AI solutions with change management, governance, and continuous improvement baked in.
Trusted by organisations
across Australia
TSG helped us move beyond the AI hype and focus on what actually mattered — our people's readiness and our governance framework.
The training sessions transformed how our team thinks about AI. It's not about the tools — it's about the mindset shift.
Their human-centred approach meant our AI strategy actually got adopted, not just approved. The difference was night and day.
Ready to put
people first?
Book a free 30-minute AI Discovery Session. We'll explore where you are, where you want to be, and the people-first path to get there.
No sales pitch. Just an honest conversation.
Thank you!
We've received your request. A member of the TSG team will be in touch within 1 business day.